Media CRM for Media Companies, PR and Agencies
Telagus is a media CRM for media companies, PR firms and communications agencies. Keep clients, prospects and partners in one place, send proposals and contracts for sign off, run email and SMS campaigns, and deliver each piece of client work as a project with owners and deadlines.
It runs in any web browser, so account managers, creatives and freelancers working away from the office all see the same client and the same brief.
The Problems a Media CRM Solves
Media and PR work runs on relationships and deadlines, and both are easy to lose when they live in personal inboxes and spreadsheets:
- New business enquiries and pitches sit in one person's inbox, so nobody else can follow up.
- Proposals go out as attachments and nobody knows which version the client agreed.
- Several campaigns run at once for different clients, each with its own deadlines and team.
- Time spent on client work is guessed at the end of the month instead of recorded.
- Projects are planned without knowing who is on leave.
How Telagus Fits Agency and Media Work
Clients and new business
Every enquiry and pitch becomes a lead with an owner and a stage in your pipeline, with calls, emails and notes on one timeline. See lead management.
Proposals and contracts
Send a quote the client can accept, then a contract they sign with a handwritten signature. See the quote generator and contract generator.
Client work as projects
Turn an accepted quote into a project, break deliverables into tasks and milestones, set deadlines and time each task. See project management.
Campaigns
Send email and SMS campaigns to the contacts already in your CRM and see how they perform. See the campaign builder.
Enquiry forms
Build forms for your website that drop enquiries straight into the CRM. See the online form builder.
Team availability
Approve leave in the same system you plan projects in, so deadlines are set around who is actually in. See leave management.
Example: A PR Agency Wins and Runs a Campaign
- A prospect fills in the contact form on your website and a lead is created in Telagus.
- An account manager is assigned, calls the prospect and logs the brief as notes on the lead.
- The account manager sends a quote for the campaign. The client accepts it and signs the contract.
- You create a project from the quote, with tasks for each deliverable, an owner and a deadline for each.
- The team checks leave before committing to dates and times the work as they go.
- The accepted quote becomes the invoice, and the client joins your newsletter campaign.
Choosing the Best CRM for Media Companies
Most agencies end up with one tool for contacts, another for proposals, another for projects and a spreadsheet for time. Telagus puts them on one client record, so whoever picks up a client can see the brief, what was agreed, what is due and what has been sent.
It is web-based, so there is nothing to install, and you can start on the Forever Free plan before adding your team on a paid plan.
CRM for Media Companies FAQs
A CRM for media companies is customer relationship management software for agencies, PR firms, publishers and production companies. It keeps clients, prospects and partners in one place, and tracks the proposals, contracts, campaigns and deliverables attached to each of them.
Yes. Each client job can be a project with tasks, subtasks, milestones and deadlines, and every task has an owner. When a client accepts a quote you can create the project straight from it, so the agreed scope becomes the task list.
Yes. Project tasks have a timer that records the time spent on them, so you can see how long each piece of client work actually took.
Yes. Clients can accept a quote, which then becomes an invoice with the same items, taxes and discounts, and sign a contract with a handwritten signature. Both are stored on the client record.
Yes. The campaign builder sends email and SMS campaigns to the contacts already in your CRM, and workflows can send follow ups automatically and move leads between pipeline stages.
Yes. You can start on the Forever Free plan, and paid plans can be billed monthly or annually with no long term contract. The pricing page shows every plan in your currency.
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Explore how Telagus can transform the way you manage leads, teams, and customers all from one powerful CRM platform.