WhatsApp Business Platform WhatsApp Marketing with No Markup Fee
Reach customers on the app they actually open. Telagus WhatsApp marketing software connects your WhatsApp Business number to your CRM so you can send broadcast campaigns, reply from a shared team inbox and automate follow-ups – and you pay Meta’s conversation rates at cost, with no markup fee added by us.
Riverside InteriorsBusiness accountHi Sarah, your new kitchen samples are ready to collect. Would Thursday suit?
09:41Thursday is perfect. Can I come after 4pm?
09:43Booked for 4:30pm. I have added it to your record – see you then.
09:44Every conversation lands on the contact record
Broadcast to a CRM segment, then track delivery, reads and replies
Answer from the same inbox as email, SMS, live chat and Instagram
Meta’s conversation rates at cost – 0% markup from Telagus
- From Leads to Loyalty – All in One
- Work Smarter, Not Harder
- Manage. Grow. Succeed.
- CRM That Works For You
- Your Business, Streamlined
- One Subscription, One Dashboard
- All Your Tools. One Platform.
- From Leads to Loyalty – All in One
- Work Smarter, Not Harder
- Manage. Grow. Succeed.
- CRM That Works For You
- Your Business, Streamlined
- One Subscription, One Dashboard
- All Your Tools. One Platform.
- From Leads to Loyalty – All in One
- Work Smarter, Not Harder
- Manage. Grow. Succeed.
- CRM That Works For You
- Your Business, Streamlined
- One Subscription, One Dashboard
- All Your Tools. One Platform.
No Markup Fee. Ever.
Most WhatsApp marketing platforms resell your messages and keep a margin on every conversation. Telagus does not. You pay Meta’s published conversation rates at cost, and your subscription covers the software. Send more and your bill goes up by exactly what Meta charges – not a penny more.
0%
Markup on messages
No per-message margin, no inflated conversation rate, no resold credits.
At cost
Meta’s own rates
Marketing, utility and service conversations are billed at Meta’s published price.
£0
Extra channel fee
WhatsApp is part of your Telagus plan, not a paid add-on bolted on to the side.
WhatsApp Broadcast Campaigns
Send an approved WhatsApp template to a segment of your CRM in a few clicks, with every merge field pulled from the contact record.
Segment by lifecycle stage, tag, purchase history or form submission.
Personalise every message with names, orders, dates and links.
Schedule the send, then watch delivery and read rates in real time.
2,480
Delivered
2,171
Read
368
Replied
87% read rate · billed at Meta’s marketing conversation rate, with no markup
Message template
Hi [first name], your order [order ref] is ready for collection from [branch]. Reply STOP to opt out.
Message Templates with AI Support
WhatsApp requires approved templates to start a conversation. Telagus helps you write them, submit them and reuse them across campaigns.
Draft marketing, utility and service templates with AI in seconds.
Insert CRM merge fields so every send is personal, not generic.
Save approved templates once and reuse them across every campaign.
A Shared Team Inbox for Replies
A broadcast nobody can answer is a missed sale. Every WhatsApp reply arrives in the Telagus inbox, next to the rest of that customer’s history.
One inbox for WhatsApp, email, SMS, live chat and Instagram.
Assign conversations so two people never answer the same message.
Full message history on the lead record, ready for the next handover.
WhatsApp · 3 open conversationsSarah Bennett
Thursday is perfect. Can I come after 4pm?
Marcus Obi
Can you send the quote over on here instead?
Hannah Lawson
Booked, thanks! See you Thursday.
Enquiry form submitted
Send WhatsApp template – instant acknowledgement
Wait two days – no reply? Send a follow-up email
Replied? Assign to sales and open a task
Automate WhatsApp Customer Journeys
WhatsApp is a step inside the Telagus campaign builder, so it works alongside your email and SMS automation rather than in a separate tool.
Trigger a message from a form, a stage change, a date or a purchase.
Mix WhatsApp, email and SMS steps in one customer journey.
Branch on whether the message was read or replied to.
Getting Started with WhatsApp Marketing
Three steps from signing up to your first broadcast. Our team handles the WhatsApp Business Platform paperwork with you.
Connect your number
Link a WhatsApp Business number to Telagus and complete Meta’s business verification.
Get templates approved
Write your first templates with AI support and submit them for approval from Telagus.
Send and measure
Broadcast to a segment, handle replies in the shared inbox and report on what it earned.
WhatsApp Marketing FAQs
Telagus does not add a per-message margin on top of WhatsApp. You pay Meta's published conversation rates at cost, and your Telagus subscription covers the platform itself - the shared inbox, templates, automation and reporting. Nothing is skimmed off each conversation.
Yes. WhatsApp marketing runs on the WhatsApp Business Platform, so you connect a WhatsApp Business number to Telagus during setup. Our team walks you through verification, number registration and your first message templates.
You can. Build a segment from anything Telagus already knows about a contact - lifecycle stage, last purchase, tags, form submissions or campaign activity - then send an approved template to that segment and track delivery, reads and replies against each record.
Into the same shared inbox your team uses for email, SMS, live chat and Instagram. Every WhatsApp message is logged on the contact record, so whoever picks up the conversation sees the full history before replying.
Yes. WhatsApp is a step inside the Telagus campaign builder, so a message can be triggered by a form submission, a stage change, an abandoned basket or a date - and combined with email and SMS steps in the same customer journey.
The WhatsApp channel is available on all paid Telagus plans. You only pay Meta's conversation charges on top, at cost, with no Telagus markup.
Call Our Team On
02086864577
Want to see WhatsApp marketing running inside your own CRM, with no markup on a single message? Talk to a friendly member of our team.
Ready to see how it works?
Explore how Telagus can transform the way you manage leads, teams, and customers all from one powerful CRM platform.
