Best CRM Software for Customer Communication Management

converse effectively using customer communication management

Converse Effectively Using Communications Management Software

Think about the way you communicate with your favourite brands and services. Do you call for information, or do you go online? Customer communication management is getting easier and easier thanks to chatbot innovations. A chatbot is a script that will answer your customers' questions without the presence of a team member.

The best live chat CRM software lets you see customers' messages in real-time. Commercial CRM chat platforms will allow you to monitor messages, talk with web visitors, and share media and data. Telagus is a leading client communication management solution. Not only is it a great CRM for building projects and marketing campaigns, but it'll also help you reach new leads and customers.

The Perfect First Contact

Put your best virtual foot forward by using affordable customer communication software. Instead of leading your customers to call or email you for answers, they can chat with you directly. It's a great way to show that you have instant ownership of a problem they may want to discuss. It also shows them that you are an authority in everything you do.

Chatbots should be quick, convenient and easy to use. With Telagus, you'll have access to communication in CRM technology that's flexible to your needs. You can receive ad hoc alerts about chat messages as soon as they arise and you can alter and upgrade your chatbot knowledge and script at any time.

best live chat crm

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customer communication management software

Customer Communication Management Software

Online customer communication management tools through Telagus, will help you automate the whole process. Your startup or agency can continue providing excellent service while customer queries are handled at the first point of contact. Of course, you should also give customers a choice to speak to a human advisor when they need to. You are always going to need to show a human side!

However, client communication management software and tools will ensure that your potential leads get the answers they are looking for at short notice. They do not need to wait for a rep to become available. Therefore, you should be ready to approach all large and complex concerns confidently.

Explore & find your perfect fit!

Choose the plan that’s right for you or your team.

Bill Annually
Bill Monthly
Starter

Affordable CRM for individuals and small teams to manage leads, emails, calls.

£348/year

£290/month

£290/year

Save £58
  • Up to two users.
  • 1,000 leads for management.
  • 5,000 emails for marketing.
  • One phone number included.
  • 100 minutes of calls.
  • 50 SMS/MMS credits.
Starter

Affordable CRM for individuals and small teams to manage leads, emails, calls.

£0/year

£29/month

£29/year

Save £-29
  • Up to two users.
  • 1,000 leads for management.
  • 5,000 emails for marketing.
  • One phone number included.
  • 100 minutes of calls.
  • 50 SMS/MMS credits.
Growth
Most Popular

Ideal for growing teams with enhanced lead management, communication, and collaboration.

£708/year

£590/month

£590/year

Save £118
  • Up to five users.
  • 5,000 leads for management.
  • 20,000 emails for marketing.
  • Three phone numbers included.
  • 250 minutes of calls.
  • 150 SMS/MMS credits.
Growth
Most Popular

Ideal for growing teams with enhanced lead management, communication, and collaboration.

£0/year

£59/month

£59/year

Save £-59
  • Up to five users.
  • 5,000 leads for management.
  • 20,000 emails for marketing.
  • Three phone numbers included.
  • 250 minutes of calls.
  • 150 SMS/MMS credits.
Business

Designed for established businesses with advanced insights, capacity, and team collaboration.

£1428/year

£1099/month

£1099/year

Save £329
  • Up to ten users.
  • 20,000 leads for management.
  • 50,000 emails for marketing.
  • Five phone numbers included.
  • 500 minutes of calls.
  • 300 SMS/MMS credits.
Business

Designed for established businesses with advanced insights, capacity, and team collaboration.

£0/year

£119/month

£119/year

Save £-119
  • Up to ten users.
  • 20,000 leads for management.
  • 50,000 emails for marketing.
  • Five phone numbers included.
  • 500 minutes of calls.
  • 300 SMS/MMS credits.
Enterprise

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  • Unlimited users.
  • Unlimited leads for management.
  • Unlimited emails for marketing.
  • 5+ phone numbers included.
  • Custom minutes for calls.
  • Custom volume + automation SMS/MMS credits.
Feature Starter Starter Growth Growth Business Business
Team Members Add team members (Users) to your account Upto 2Upto 2Upto 5Upto 5Upto 10Upto 10
Contacts Lead Contacts 100010005000500010001000
Email Marketing Send Bulk marketing emails to your subscribed leads 5,000 emails/month5,000 emails/month20,000 emails/month20,000 emails/month5,0000 emails/month5,0000 emails/month
Call Credits Leading Call supplier supporting businesses of all sizes. Improve your customer experience, engagement and retention from just 0.0736p per minute. 100 min100 min250 min250 min500 min500 min
Phone Number Buy a dedicated phone number directly from Telagus and use it to call your leads within the platform. This allows you to communicate professionally, track call activity, and engage your leads more effectively — all aimed at increasing your chances of closing deals. 113355
SMS Marketing Credits Leading SMS supplier supporting businesses of all sizes. Improve your customer experience, engagement and retention from just 5p per SMS. 5050150 credits/month150 credits/month300 credits/month300 credits/month
Quote Builder Quotes Management
Form Builder + Custom Fields (includes auto-responders) Create Forms using drag and drop and add to your website using embedded script code with Custom Fields 2 Form2 Form5 forms5 formsUnlimitedUnlimited
Live Chat Live Chat
Email Signature Generator Generate custom email signatures for consistent branding.
Sales Email Templates Use ready-made email templates to launch your sales campaigns faster.
Marketing Analytics Marketing Analytics
CRM Dashboard CRM Dashboard BasicBasicAdvancedAdvancedAdvanced + Custom WidgetsAdvanced + Custom Widgets
Onboarding & Support Telagus CRM software offers a streamlined onboarding process and comprehensive customer support to ensure that new users can quickly get up to speed with the platform. When new customers sign up, they receive access to a range of resources designed to help them navigate the platform easily. Email SupportEmail SupportPriority SupportPriority SupportPriority + TrainingPriority + Training
AI content generator In a world of content overload, Telagus AI is a tool that uses AI to generate unique content. It has been designed with the aim of helping companies in their content efforts by providing them with fresh and relevant content on a consistent basis.
AI Website Image Visual appeal plays a crucial role in website engagement, and Telagus AI Website Image is here to revolutionise the way you create stunning visuals for your site. Our AI-powered tool generates high-quality, professional-grade images tailored to your brand, eliminating the need for expensive photographers or stock images.
AI Website Content Creating high-quality website content can be time-consuming, but with Telagus AI Website Content, you can generate engaging, well-structured, and SEO-optimised text effortlessly. Our AI-powered tool is designed to help businesses, bloggers, and e-commerce owners produce compelling content that aligns with their brand and audience.
Website Builder Create a stunning online presence with our powerful and user-friendly website builder. Whether you're an individual, a small business, or a large enterprise, our platform has all the tools and features you need to bring your ideas to life. No coding skills required! 1 landing pages1 landing pages2 landing pages2 landing pages
Funnel Builder (Marketing Automation) Email Automation Funnel Stage
Contract Generator Create and manage professional contracts for your clients in minutes.
Integrations Integrations
User Roles & Permissions User Roles & Permissions LimitedLimitedFullFull
Free Chatbot Builder Request a custom chatbot for your website — built free based on your needs.
API Access API Access
CRM with live chat

CRM With Live Chat

Telagus is a professional CRM with live chat offering customer communication management tools to help automate your whole running. Therefore, you have more time to run and grow your business actively. Communicating with clients and customers is a part of everyday business. However, there is no reason why you won't be able to automate matters to make life that little bit easier.

Telagus is a web application which allows you to log in and manage live chat wherever and whenever you like. There is no need to tie yourself down to software or physical hardware. Want to address customer queries on the go? Head to the mobile site. It is so simple.

Trying Out With Telagus

Telagus is available for a ten-days trial from your first contact with us. Therefore, if you'd like to give setting up a chatbot a try, you have complete control of the wheel. It's a brilliant way to see whether or not you feel the software and application will be a good fit overall for your firm and daily running.

Beyond that, we ensure that Telagus is an affordable customer communication management tool. Don't spend more money than you have on chatbot web applications. Choose a full CRM that gives you customer communication tools, project management, email marketing, and more.

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