Customer Communication (Chatbot)

customer communication management

Think about the way you communicate with your own favourite brands and services. Do you call for information, or do you go online? Customer communication management is getting easier and easier thanks to chatbot innovations. A chatbot is a script which will answer your customers’ questions for you! This means you won’t need to have a physical member of the team on hand to keep things ticking over. Simply load up your chatbot with information, and your customers can chat to them with any queries or questions they might have.

Managing a chatbot is easy. Through the best live chat CRM software, you can see messages from customers in real time. Commercial CRM chat platforms will allow you to monitor messages, talk with web visitors, and even share media and data with them. Telagus is a leading client communication management solution. Not only is it a great CRM for building projects and marketing campaigns, it’ll help you reach out to those new leads and customers who want to know more.

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The Perfect First Contact

If you’re going to generate leads, and to make money, you need your customers to be confident. Therefore, by using an affordable customer communication management system, you can always put your best virtual foot forward. Instead of leading your customers to need to call or email you for answers, they can chat with you directly. It’s a great way to show that you have instant ownership of a problem they may want to discuss. It also shows them that you are an authority in everything you do.

Chatbots should be quick, convenient and easy to use. With Telagus, you’ll have access to communication in CRM technology that’s flexible to your needs. You can receive ad hoc alerts about chat messages as soon as they arise. You can alter and upgrade your chatbot knowledge and script at any time. What’s more, the team at Telsa Media will always be on hand to make sure you have all the technical support you desire.

Telagus is a web application which allows you to log in and manage live chat wherever and whenever you like. There is no need to tie yourself down to software or physical hardware. Want to address customer queries on the go? Head to the mobile site. It really is so simple.

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crm with live chat

Call our team on : 0208 686 4577

Get in touch with a friendly member of staff to get answers or solutions to any questions that you may have.

We offer the best pricing plans

    • Free Trial

      £ 0 10 DAYS ONLY
      Inc VAT
      • Campaign Builder
      • Create Custom Fields
      • Email Marketing
      • Live chat
      • Lead Management
      • Customers & Users Management
    • Exclusive

      £ 55 Month
      Inc VAT
      • Campaign Builder
      • Create Custom Fields
      • Email Marketing
      • Live chat
      • Lead Management
      • Customers & Users Management

Taking Care of Your Customers

The client communication tools we offer through Telagus are incredibly important. In the digital age, and in the New 20s, customers and clients want to know that they have access to advice and care around the clock. For you, this means making sure that your service and knowledgebase is always on. That’s not always possible if your team all works in one time zone.

Therefore, customer communication management tools online will help you to automate the whole process. This means that your startup or agency can continue to provide a great service while customer queries are handled at the first point of contact. Of course, you should also give customers the choice to speak to a human advisor as and when they need to. You are always going to need to show a human side!

However, client communication management software and tools will ensure that your potential leads get answers they are looking for at short notice. There’s no need for them to wait for a rep to become available. Customer relationship management starts at the point of first contact. Therefore, you should be ready to approach all manner of large and complex concerns with confidence.

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customer communication management tools

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Get in touch with a highly experienced member of our staff today for answers to any questions that you may have.

Trying Out Telagus

Telagus is a professional commercial CRM offering customer communication management tools to help automate your whole running. Therefore, you have more time to actively run and grow your business. Communicating with clients and customers is a part of everyday business. However, there is no reason why you won’t be able to automate matters to make life that little bit easier.

Telagus is available for a ten-day trial from your first contact with us. Therefore, if you’d like to give setting up a chatbot a try, you have complete control of the wheel. It’s a brilliant way to see whether or not you feel the software and application will be a good fit overall for your firm and daily running.

Beyond that, we make sure that Telagus is an affordable customer communication management platform. We want to ensure that our software is adaptable and easy for all people to use – and what’s more, we want to ensure that you have a flexible system that suits your budget.

Don’t spend more money than you have to on chatbot web applications. Choose a full CRM that gives you customer communication tools, project management, email marketing and more besides. Telagus is ready and waiting to go when you are – why not come and give it a go?

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customer communication management platform